ALL DIAMOND PLATED FLOOR MATS
ARE CUSTOM CUT AND MADE TO ORDER. THEREFORE, THIS PRODUCT IS NOT
If the DIAMOND PLATED FLOOR MATS you ordered do
not fit properly or an incorrect item was shipped (due to our error), you must
provide photographs of the issue. Furthermore, Automotive Interiors will:
1. Replace the item or portion of
the item that does not fit properly
2. Issue a Prepaid Label for return of the incorrect
3. Pay the shipping costs to replace the item
Please note the following:
In order for Automotive Interiors to determine the correct course of action for
replacement, it may be necessary to have the incorrect item returned prior to
sending out the new item.
Replacement items will be shipped via the
same shipping method as the original order.
DAMAGED & MISSING ITEMS:
Should a product arrive damaged/broken or missing a component, you must contact us
days at 800-814-7533, or email
email@example.com. Be sure to keep the box and
merchandise, as the shipping company may wish to inspect the damage. A
replacement item will be sent out as quickly as possible, and we will make
arrangements for the damaged item to be returned (if necessary). You will
be contacted via email within 2 business days with return instructions.
You may be required to forward a photograph of the damaged item.
Any address correction that is billed to Automotive Interiors thru any
any shipping company, such as UPS, Fedex, etc. will be charged to the customer at a rate of $12.50.
CANCELLATIONS: (Applies to orders that have not been cut and/or shipped)
Order cancellations are subject to a 4% transaction fee - based on the total
amount of the order.